What to do if inexpensive christmas decorations is damaged during shipping?

Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until Taizhou Tangchen Imp&Exp.Co.,Ltd. arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.

Tangchen is an internationally renowned leading enterprise committed to christmas tree baubles production. Tangchen's Christmas Tree ornament is various in types and styles to meet the different needs of customers. The design rolled out in christmas count down are really practical. This product does not have any smell odor. The product is reliable and can be used for a long time. It is carefully crafted according to the real person picture or drawing.

We attach great importance to sustainable development. We challenge our factories to adopt cleaner and more efficient operations to produce less waste and reduce our environmental footprint.