Yes, we are a manufacturer with more than 15 years experience
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2.Where is your factory ?
Our factory is located in Huangyan district, Taizhou city, Zhejiang province,China.
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3.How to come to your factory?
From Guangzhou to Taizhou, By Air, only 2 hours, we will meet you at Taizhou airport
From Ningbobo to Taizhou, By train, only 1 hours, we will meet you at the Train Station
We can meet you anywhere convenient for you, Welcome!
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4.Do you have any factory audit?
Yes, we have BSCI. FSC
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5.Will you attend the Canton Fair?
Yes, we attend April and October canton fair every year.
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6.What are your products advantages?
1.More than 5000 Items for your selecting
2.All of our used material are free of harmful substances against the Europe community directive.
3.EN71-1,2,3 & CE Standard compliant
4.AZO, Lead, Cadmium, Phthalate and BPA free
5.Conform to EU-directive , REACH, SVHC and Rohs
6.High quality
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7.What is the advantage of your company different from others
1.We have more than 10 years experience in seasonal decoration
2.ONE-STOP SERVICE, Design-Sampling-Production-Shipping
3.Fast, timely response and suitable advice service, all will save your time, let you have a pleasant shopping experience
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8.What is the sea port near you ?
Ningbo and Shanghai port. Also other ports in China are available.
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9.What is your terms of delivery?
Generally we ship in FOB term. But we could offer the solution for CNF, CIF, Also door to door service is available.
You can choose the one which is the most convenient or cost effective for you.
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10. What is the shipping Method ?
For small Orders, we used the international expresses, such as DHL,UPS, EMS, FedEx etc.
For big Orders, we can ship the goods by sea or by air.
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11.What’s your payment term?
Total amount less than 5000USD, 100% in advance by T/T.
Total amount more than 5000USD, 30% T/T in advance. 70% T/T Balance payment by T/T against the copy of shipping documents.
Total amount more than 20,000USD, we also accept L/C at sight.
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12.What is your MOQ ?
Generally,800 -1000pcs of per color per design.
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13.Am I able to order less than the minimum quantity stated in the quotation?
Yes,it is ok to order less than the minimum quantity if we have the stock now.Please feel free to contact us for inquiry.
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14.What's your minimum order amount(MOA)?
Our MOA is USD5000.Or there will be USD300 extra charge for LCL shipment.
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15.Can I mix different items in one Order?
Yes, different items can be mixed in one Order
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16.Which your main products:
Our main product is Seasonal decoration. It includes Christmas decoration, Easter decoration, Nautical decoration and Wedding decoration.
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17.What’s your main material?
Our products are made of wood, metal and felt etc and many options for your choice.
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18.Do you have a catalog or list?
We have thousands of products. And every year many designs have been developed.
Please kindly advise which kind of product you are interested in. Then we recommend you accordingly catalog.
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19. Can I get a sample to check your quality?
Yes, after price confirmation,you can require for samples to check our quality.
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20.Is the sample free or extra?
Most of 1-2sets of samples are free. Freight collect. But for your design,
OEM or ODM it would be charged for the model fees. It will be refunded to you upon mass Order.
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21.What is the sample time?
Usually needs 3-5 working days.
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22.How long is the mass producing?
Commonly 45-60days. Depending on the Order quantity, package and so on.
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23. The price on the website is right?
No, the price on website is for your reference. The actual price will be different from current price of raw material, exchange rate and your order quantity. Hope you can understand us. Thanks!
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24.What’s the final price?
The final price should be according to your requests. Such as the quantity. The more the cheaper.
If you are not sure the requests, please contact us, we will give you professional suggestions as per your usage and local market situation.
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25. Whether the goods will have color deviation ?
All of our goods are taken pictures with real goods, because the camera instruments and the light direction are different.All factors will cause tiny color deviation. It’s unavoidable on cybershopping. If you are sensitive to the color deviation, please consider seriously before placing Orders. But we always try our best make the products closest to the real product. Seeing is what you get or better than you seeing.
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26.How does your company carry out quality control?
Quality control is one of our most important link. We attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before packed for shipment .
You can also.
Arrange the third party inspection company come to the factory to inspect the goods after the mass production is finished.
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27.What is your product warranty?
We cannot guarantee you that we should make no mistake, If you received the goods in broken or mistake, please contact us and let us know how many quantity in broken, please email us we will resend to you in next Order and refund the money to you .
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28.Do your products meet CE/UL requirements
Yes, they do.
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29.Can you offer certification of the product for our country?
Please inform us the certification you request first.
We will send it to you if we have now. If not, we will offer 1 set free sample for your test.
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30. Is OEM & ODM available?
Yes, OEM & ODM design will be welcomed. We can develop for you.
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31. Could you design the craft for me only?
Yes, we are not only a manufacturer but also a designer. Please let me know your idea, target price, usage, quantity, and package, then we could design the product with the right material and structure to reach your need. Cause the structure, material, quantity, and package all can affect the price. Make your idea come true is our principle of design.
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32. If you can well protect our own designs?
Sure. We will strictly protect your own designs and forbid copy.
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33. Can we put our logo on the product ?
Yes, we can put your logo on the product.
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34. How do you package goods?
Normally we pack our goods in an opp bag or air-bubble bag / color box per unit product/inner box,
then into the standard exporting carton with a certain quantity.
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35.Can I have my own artwork for packaging.
Of course, we can do your own artwork for packaging.
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36. Can be make a label brand on the item or color box?
Yes, we can screen printing or laser your logo on the item. And also we can make you own design for the color box.
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37. How to inquiry ?
1. Refer to our website and inform us what kind you will be interested in.
2. Send us all the requirement of products you need?(How many will need? Size? Colors, logo or not and package).
3. We will do a photo quotation and send you to confirm.
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38. When can I get the quote?
We usually quote in 2 working days after we get your enquiry. If you are urgent to get the price,
please call us or tell us in your email so that we can regard your inquiry preferentially.
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39. Any discount possible if I place an Order
Yes, we have different price range(discounts) base on different order quantity, please contact our sales person for detailed price information.
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40. How to place an Order?
After you received our offer, please confirm the price, the quantity, the production specification and delivery date etc.
Then we confirm the Order.
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41. How can we process the Order.
1. If you confirm the Order we will send you purchase Invoice.
2. Need you to arrange the payment (30% deposit in advance. If small Order, full payment)
3. After we get your payment, we will arrange mass-production at once.
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42. How do I pay for my purchase.
We accept the following payment methods: T/T, L/C at sight. Western Union.
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43. How much shipping charge does it cost to my country?
That depends on the package total weight and cbm. You can contact us after you choose the item.
We will check the shipping fee for you.
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44. Can my Order be delivered on time?
That’s the plan! Once we get your order, we have large production capacity. Which can ensure fast delivery time even for large quantity. We will pay more attention the production and shipping. We strive to ensure delivery of your order happens on time and are happy to discuss your requirements in further details.
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45. Can I have a visit to your factory before the Order?